Header Susan Mertens
Blog 14-04-2022

Shortage on the labour market? Our recruiter & HR assistant likes a challenge

The world has changed a great deal. We are moving towards a modern workplace where we will work smarter. And digitalisation is becoming more and more important. Now more than ever, touchscreens and solutions play a massive role in classrooms and at the office. But in a world, that’s changing THAT fast, our touchscreens must remain up to date. And for that, we need the very best people!

But the shortage in the labour market has only gotten worse! The very best people? Where and how do you find them? Hm, that calls for a recruiter that stands out from the crowd. Fortunately, we found one: Susan Mertens, recruiter & HR assistant. Bonus: she is also an absolute touchscreen fanatic. Because when she sees screens with touch, she must and will touch them and try them out! Perfect!

Why did you choose to work at CTOUCH?

Ever since I first met CTOUCH, I have been a fan of the company. The office is modern, cosy and cool at the same time. The positive energy and great vibe can be felt immediately. CTOUCH is ambitious, and the dynamics that go with it ensure that there’s always something going on! Everyone is equally welcoming and approachable. The joint lunches, sports and drinks assure you that you get to know everyone in a fun way. You quickly feel at home. No day is the same, and there’s always time for some jokes and laughter. And, not to forget, CTOUCH of course also makes fantastic products. It makes you want to talk to others about it and make them enthusiastic as well!

A day in the life of a recruiter & HR assistant... What does it look like?

At the HR department here, no day is the same. But that's why my job is so much fun! We are growing, so a large part of my time is spent writing vacancies and recruiting and selecting new colleagues. In addition, I am involved in drawing up contracts, making onboarding and introduction programmes, managing personnel files and optimising HR processes. I am also the point of contact for all employees in case of questions/problems. And I help organise various social activities.

Pooh, she does not have to be bored! 🤯

What are you looking forward to the most? And what do you think could be a challenge? *We like honesty 😉

One of the main challenges I see in the HR field is finding fun and qualified colleagues. Right now, good staff is very scarce. An even bigger challenge is to bind them to the organisation as quickly and as well as possible. And to keep them for the long term, of course. And I am not just talking about offering good terms of employment. But, also about a good onboarding. A good training programme. And complicity from colleagues and management and so on. One advantage about me; I like a challenge and am not easily put off!

OK, Susan, what else should we know about you? How do you like to spend your free time?

I am a social butterfly. I like to do fun things. I love delicious food (and eating a lot of it) and to have a drink now and then. A real bon vivant. And to be able to do all this, I work out a couple of times a week. Since I joined the company, I have also become a fanatic at the CTOUCH-gym. I really enjoy doing sports with my colleagues! But... I am an open book, so if you want to know more about me, just ask! 😊

Working at CTOUCH?

It may be hard to believe, but within 5 years we went from 16 to 70 employees. And we are growing more and more! Right now, we have quite a few vacancies. Susan is very busy. But not quite busy enough... 😁 Check out the vacancies quickly. Will we see you soon at our ultramodern head office with roof terrace at Strijp-T in Eindhoven?

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