Privacy Statement

CTOUCH is dedicated to protecting your privacy. This statement describes the steps we take to protect your personal data when you visit one of our websites.

It also explains what personal data we collect, the purposes for which we use this data and the choices you have with regard to our use of this data. This section also describes how we protect your personal data. By visiting our websites you consent to the collection of data and the usage methods described in this privacy statement.


This section concerns data obtained directly from you. In general you can visit the CTOUCH websites without supplying personal data. On certain pages we ask you for personal data so that we can respond to your question/request. The personal data we collect may consist of:

  • Contact details, such as your name, title, email address, telephone number and address.
  • Data that is used to adapt our websites and make them easier to use.
  • Information requests about our products and services.
  • Data with which we can determine which products and services best meet your requirements.
  • Feedback from you about our websites and our products and services in general.

You are not required to provide this data, but if you choose not to do so we may not be able to provide you with the requested service.


We collect information about your visits to our sites, including the pages you view, the number of bytes transferred, the links you click on, the materials you open and other actions you take on the CTOUCH sites. We also collect certain standard data that your browser sends to every website you visit, such as your IP address (Internet Protocol), your browser type, capabilities and language, your operating system, the date and time you access the sites, and the websites from which you linked to our sites. We do not link this information with your identity.


We collect information obtained directly from you on pages where we ask for your personal data. This may happen, for example, when you request a free demo or a quote, or when we answer your questions. This information consists of contact details such as your name, email address and telephone number.


We may use your personal data to improve our websites and related products or services from CTOUCH. It is also used to make our websites easier to access, e.g. by removing the need to provide the same information repeatedly or by adapting our websites to your specific preferences or interests.


With your permission, we may use personal data we have collected through our websites to inform you about products or services from CTOUCH. When we collect data that can be used to contact you, we always give you the opportunity to indicate that you do not wish to be contacted in this way. In addition, all emails that we send contain a link that allows you to unsubscribe, so that you no longer receive the emails. If you unsubscribe, we will remove you from the relevant list within ten working days.


Read more about our use of cookies in our cookiestatement: Cookiestatement


CTOUCH shares your data with partners with whom we collaborate closely (distributors and resellers). They will contact you to provide the necessary follow-up on your request for information or a quotation.


CTOUCH commissions other companies to provide services on our behalf, such as hosting websites, sending data and analyzing websites. We share only the elements of your personal data that these companies need to deliver these services. The companies and their employees are not authorized to use your personal data for other purposes.


We may share personal data if required by law or if we believe in good faith that this is necessary in order to comply with legal requirements or legal action with which we are faced, to protect and defend our rights or property, or in urgent cases to protect the personal safety of individuals.


CTOUCH is dedicated to ensuring the security of your personal data. We use various security technologies and procedures to protect your personal data against unauthorized use and unauthorized access or disclosure. For example: The personal data that you provide to us is stored on computer systems to which access is restricted; those computers are located in facilities to which access is also restricted. When you request information that is unique to you, we use security technologies that comply with the industry standard, such as the SSL protocol (Secure Socket Layer), to send this information encrypted via the Internet.


In certain cases you can check and correct personal data provided through our websites by going to the page on which you entered this information. In all cases, you can request that personal data collected through our websites be checked and corrected, or you can contact us and ask CTOUCH to stop using this information. We may need to take steps to verify your identity before we give you access to your personal data. You can help us ensure that your information is correct by informing us of changes to your postal address, telephone number or email address.


Our websites may contain links to other sites, such as sites of CTOUCH distributors and resellers, professional organizations and public authorities, as well as publications. Although we try to only provide links to sites that have the same high standards and the same respect for privacy as we do, we are not responsible for the content, security or privacy practices of other sites.


If you have any questions about this statement and about how we use your personal data, please contact us. We will respond immediately to your request and do our best to provide a satisfactory solution.


CTOUCH may revise this privacy statement from time to time. When we do this, we change the ‘Last modified’ date that appears at the bottom of this privacy statement. We will request your permission for any changes to this privacy statement that substantially broaden the way in which your personal data is used or shared in ways that were not published in this privacy statement at the time the data was collected.


CTOUCH is entitled to change the content of the privacy policy without informing visitors. Implementation of the change on the websites is sufficient action.

Last modified: October 6, 2023

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