Transform boring waiting rooms into attractive areas by adding information or even entertainment to the equation. Say goodbye to outdated newspapers and magazines and welcome the numerous touch possibilities CTOUCH offers for public spaces. Improve your customer experience by upgrading your communication to a new, interactive level where your customers become participants.
Service Centre “Het Laar” is a residential care centre for the elderly in Tilburg. The wishes and needs of the elderly are very important. Knowledgeable staff and committed volunteers aiming for high-quality and responsible care. A wide range of facilities, including a gym, chapel and barber make life pleasant.
Het Laar is a large service centre that consists 3 buildings where elderly people live and is equipped with various facilities. The reception in the main hall often has to contend with people who ask directions to rooms, facilities, activities or have other questions. This will often lead to long waiting times and irritations.
After a preliminary discussion and brainstorming session, the decision was made to develop a large interactive display with the directions.
An interactive proof ring application (in 3D) was built in conjunction with an activity calendar. Visitors and residents can find their route to the desired location within 3 seconds. They can also look up what activities the coming days are planned.
If something needs to be changed in the signs, this can easily be done by an employee of Het Laar. Flexibility of the application was a decisive condition. So, no need to order new road signs every time the signs change. In the end it was proven that the interactive screen solution has a higher ROI than producing road signs.
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