Who benefits from this service?
CLAIM YOUR ONE YEAR
OF FREE HEARTBEAT SAFE
For Neo and Riva 2 displays
Our programme extends touchscreen's lifetime significantly with continuous updates and warranty up to 10 years. It optimises how you use your displays, as you gain insight through energy dashboards. When the display is end-of-life, you can responsibly replace it through our buy-back or trade-in options. A win for the environment and your wallet! And that's not all: we've partnered with Trees for All to plant a tree for every screen in the programme!
Effortless remote IT management
CTOUCH Sphere is our remote management system, designed to empower IT admins to easily resolve issues and keep displays always up-to-date. Gain insight through personalised dashboards, backup and restore configuration and let multiple users manage at different levels. Device maintenance and troubleshooting is child’s play from the comfort of your desk!
Uniform experience across all displays
The interactive display in room A has the exact same look-and-feel as the display in room B, even if they're entirely different model types! We achieve this feat through lifetime firmware updates, OS upgrades and even hardware upgrades if needed. The app functionality experience will also be always uniform. We make sure you're always able to use the functionalities of the included apps (such as screen sharing) through updates and more. Even going as far as providing you with a suitable alternative app if pre-installed apps are no longer supported by the developer!
Secure for a lifetime
Your interactive display will always be equipped with up-to-date security protocols, delivered throughout a lifetime of security updates. Continuous updates minimise security risks and keep display's data always safe and secure. This empowers users to confidently use the displays!
Circularity with CTOUCH Next Life
When it's time for you to replace your CTOUCH displays, we will repurpose them. Don’t worry; we won’t throw any in the trash. Depending on your display’s condition, we will refurbish it or reuse parts. In return, you'll get a discount on your next CTOUCH touchscreen purchase or even part of your purchase amount refunded!